The big book of customer service training games : by Peggy Carlaw [and] Vasudha Kathleen Deming quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

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TextPublication details: New Delhi Tat McGraw -Hill Publishing 2004Description: xiv,209p. : 23cm(pbk) illISBN:

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
English Books	Central Library	658.812 CAR (Browse shelf(Opens below))	1	Available	B-157356

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