Capitalising on customers : by Patricia B. Seybold, Mitchell I. Kramer [and] Muhamed Muneer an executive's guide to CRM /

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TextPublication details: New Delhi Vikas Publishing House 2005Description: x,183p. : 21cm(pbk)ISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	Central Library		658.812 SEY (Browse shelf(Opens below))	1	Available	B-224929
English Books	Yojana Vihar	Non-fiction	658.812 (Browse shelf(Opens below))		Available	B-224935

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