Capitalising on customers : (Record no. 129025)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00839nam a22002417a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170124110049.0 |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | B-224929 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | 250.00 |
| International Standard Book Number | 9788125918745 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | B-224929 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Cen Lib/Ret |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DPL |
| Language of cataloging | EN |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | SEY |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Seybold, Patricia B. |
| 9 (RLIN) | 78715 |
| 245 ## - TITLE STATEMENT | |
| Title | Capitalising on customers : |
| Statement of responsibility, etc | by Patricia B. Seybold, Mitchell I. Kramer [and] Muhamed Muneer |
| Remainder of title | an executive's guide to CRM / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Vikas Publishing House |
| Date of publication, distribution, etc | 2005 |
| 270 ## - ADDRESS | |
| Address | 576, masjid road, jangpura |
| City | New delhi |
| Postal code | 110014 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x,183p. : |
| Other physical details | 21cm(pbk) |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relationship management |
| 9 (RLIN) | 25144 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Business policies |
| 9 (RLIN) | 25145 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kramer, Mitchell I. |
| 9 (RLIN) | 25146 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Muhamed Muneer |
| 9 (RLIN) | 78716 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | English Books |
| Classification part | 658.812 |
| Call number prefix | SEY |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type | Source of classification or shelving scheme | Collection code |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library | Central Library | 04/07/2015 | Cen Lib/Ret | 250.00 | 3 | 1 | 658.812 SEY | B-224929 | 10/04/2021 | 03/04/2021 | 1 | 250.00 | 04/07/2015 | English Books | ||||||
| Yojana Vihar | Yojana Vihar | 16/07/2019 | BPPD/PUB | 250.00 | 658.812 | B-224935 | 16/07/2019 | 250.00 | 16/07/2019 | English Books | Dewey Decimal Classification | Non-fiction |