The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / by Joseph A. Michelli.

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TextPublication details: New Delhi Tata McGraw-Hill Publishing 2008.Description: xvi, 284 p. : 23 cm (Hb)ISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	D.B.Act.Division	Non-fiction	658.4092 MIC (Browse shelf(Opens below))	750.00	Not For Loan	EN-75326

Includes index.

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