Services marketing : by Valarie A. Zeithami...(et al) integrating customer focus across the firm /

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TextPublication details: New Delhi Tata McGraw Hill 2011Edition: 5th edDescription: xxvii,763p.: 24cm(pbk) illISBN:

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	D.B.Act.Division	Non-fiction	658.8 SER (Browse shelf(Opens below))	1	Not For Loan	EN-97008

Includes index

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