Services marketing : by Valarie A. Zeithaml...[et al] integrating customer focus across the firm /

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TextPublication details: New Delhi Tata McGraw-Hill 2013Edition: 6th edDescription: xxxii,711p. : 24cm(pbk) illISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	D.B.Act.Division	Non-fiction	658.8 SER (Browse shelf(Opens below))	1	Not For Loan	EN-91281

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