Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / by Kerry Patterson ... [et al]

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TextPublication details: New Delhi Tata McGraw-Hill 2011(repr.)Description: xviii, 284 p. 23cm(pbk)ISBN:

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	D.B.Act.Division	Non-fiction	303.69 CRU (Browse shelf(Opens below))	1	Not For Loan	EN-88260

Includes bibliographical references (p. 271-272) and index.

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