Crucial conversations : tools for talking when stakes are high / by Kerry Patterson ... [et al.].

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TextPublication details: New Delhi Tata McGraw-Hill Publishing 2008 (repr)Description: xv, 240 p. : ill. ; 23 cmISBN:

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	D.B.Act.Division	Non-fiction	153.6 CRU (Browse shelf(Opens below))	1	Not For Loan	EN-74120

Includes bibliographical references and index.

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