Telephone courtesy & customer service : (Record no. 74849)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00752nam a22002177a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140825105107.0 |
| 010 ## - LCCN (DPL NO) | |
| LC control number | B-498627-633 ENG-110481 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788130918464 |
| Terms of availability | 245.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | B-498627-633 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | EN-94013 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | UBH/VEN |
| Stock number | DPL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Finch, Lloyd C. |
| 245 ## - TITLE STATEMENT | |
| Title | Telephone courtesy & customer service : |
| Remainder of title | be your company's lifeline to customers / |
| Statement of responsibility, etc | by Lloyd C. Finch |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Viva Books |
| Date of publication, distribution, etc | 2011 |
| 270 ## - ADDRESS | |
| Address | 4737/23 Ansari Road, Daryaganj |
| City | New Delhi |
| Postal code | 110002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ii,114p.: |
| Other physical details | ill. |
| Dimensions | 23cm(pbk) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | English Books |
| Call number suffix | FIN |
| Classification part | 658.812 |
| Withdrawn status | Lost status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Copy number | Cost, replacement price | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not For Loan | Non-fiction | D.B.Act.Division | D.B.Act.Division | 11/07/2014 | DBAD/PUB | 245.00 | 658.812 FIN | EN-94013 | 1 | 245.00 | English Books | ||
| Non-fiction | Janak Puri | Janak Puri | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498630 | 1 | 245.00 | English Books | |||
| Non-fiction | Karol Bagh | Karol Bagh | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498631 | 1 | 245.00 | English Books | |||
| Non-fiction | Kasturba Gandhi Marg | Kasturba Gandhi Marg | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498628 | 1 | 245.00 | English Books | |||
| Non-fiction | Narela | Narela | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498632 | 1 | 245.00 | English Books | |||
| Non-fiction | Patel Nagar | Patel Nagar | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498627 | 1 | 245.00 | English Books | |||
| Non-fiction | Peshwa Road | Peshwa Road | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498629 | 1 | 245.00 | English Books | |||
| Non-fiction | Shahdara Branch | Shahdara Branch | 26/08/2013 | UBH/BL280/11.03.2013/180/08.03.2013/15.03.2013 | 245.00 | 658.812 FIN | B-498633 | 1 | 245.00 | English Books |