Customer relationship management / (Record no. 58695)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01319nam a22002777a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20111124160216.0 |
| 010 ## - LCCN (DPL NO) | |
| LC control number | ENG-104196 B-457241 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780071333313 |
| Terms of availability | 350.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | EN-87729 B-457241 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | DBAD/PUB |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | K.K.Pub/Ven |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Makkar, Urvashi |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management / |
| Statement of responsibility, etc | by Urvashi Makkar [and] Harinder Kumar Makkar |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Tata McGraw-Hill |
| Date of publication, distribution, etc | 2012 |
| 270 ## - ADDRESS | |
| Address | 7 West Patel Nagar |
| City | New Delhi |
| Postal code | 110008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii,274p. : |
| Other physical details | ill. |
| Dimensions | 24cm(pbk) |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Makkar, Harinder Kumar |
| 9 (RLIN) | 36156 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | English Books |
| Classification part | 658.812 |
| Call number suffix | MAK |
| Withdrawn status | Lost status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Copy number | Cost, replacement price | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Non-fiction | Central Library | Central Library | 04/06/2012 | K.K.Pub/1653/24.01.2012/25/16.01.2012/06.02.2012 | 350.00 | 658.812 MAK | B-457241 | 1 | 350.00 | English Books | Legal Case (Register 30) | |||
| Not For Loan | Non-fiction | D.B.Act.Division | D.B.Act.Division | 24/11/2011 | DBAD/PUB | 350.00 | 658.812 MAK | EN-87729 | 1 | 350.00 | English Books |
