Customer relationship management : (Record no. 137900)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00643nam a22002177a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20170301125815.0 |
| 010 ## - LCCN (DPL NO) | |
| LC control number | ENG-117365 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788120346956 |
| Terms of availability | 395.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | EN-100897 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | DBAD/PUB |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rai,Alok Kumar |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Statement of responsibility, etc | by Alok Kumar Rai |
| Remainder of title | concepts and cases / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed rep. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Delhi |
| Name of publisher, distributor, etc | PHI Learning |
| Date of publication, distribution, etc | 2013 |
| 270 ## - ADDRESS | |
| Address | M-97,Connaught Circus |
| City | New Delhi |
| Postal code | 110001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii,501p. : |
| Dimensions | 23cm(pbk) |
| Other physical details | ill. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Rai Alok Kumar |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | English Books |
| Call number suffix | RAI |
| Classification part | 658.812 |
| Withdrawn status | Lost status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Copy number | Cost, replacement price | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Non-fiction | Ashok Vihar | Ashok Vihar | 28/02/2017 | DBAD/PUB | 395.00 | 658.812 RAI | EN-100897 | 1 | 395.00 | English Books |