The nuts and bolts of CRM : (Record no. 129490)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00863nam a22002537a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | dpl |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211170637.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180613b xxu||||| |||| 00| 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | B-192229, B-192248 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | 00.00 |
| International Standard Book Number | 0070499640 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | B-192229, B-192246 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Cen Lib/Ret |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DPL |
| Language of cataloging | EN |
| Transcribing agency | 0 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | NAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nath, Dhruv |
| 9 (RLIN) | 26519 |
| 245 ## - TITLE STATEMENT | |
| Title | The nuts and bolts of CRM : |
| Statement of responsibility, etc | by Shruv Nath |
| Remainder of title | customer relaionship management / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Tata McGraw-Hill Publishing Company Limited |
| Date of publication, distribution, etc | 2006 |
| 270 ## - ADDRESS | |
| Address | 7 West Patel Nagar |
| City | New Delhi |
| Postal code | 110008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii,208p. : |
| Dimensions | 25cm(pbk) |
| Other physical details | ill. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer response centre |
| 9 (RLIN) | 104523 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Managing campaigns enterprise marketing automation |
| 9 (RLIN) | 26521 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | English Books |
| Classification part | 658.812 |
| Call number suffix | NAT |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Copy number | Cost, replacement price | Price effective from | Koha item type | Source of classification or shelving scheme | Collection code | Total Renewals |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library | Central Library | 06/07/2015 | Cen Lib/Ret | 0.00 | 1 | 658.812 NAT | B-192229 | 13/09/2018 | 31/08/2018 | 1 | 0.00 | 06/07/2015 | English Books | |||||||
| Sarojini Nagar | Sarojini Nagar | 10/04/2019 | 1 | 658.812 NAT | B-192240 | 10/04/2024 | 20/03/2024 | 10/04/2019 | English Books | Dewey Decimal Classification | Non-fiction | 2 | ||||||||
| Shahdara Branch | Shahdara Branch | 13/06/2018 | BPPD/PUB | 0.00 | 658.812 NAT | B -192246 | 13/06/2018 | 0.00 | 13/06/2018 | English Books | Dewey Decimal Classification | Non-fiction | ||||||||
| Vigyan Vihar | Vigyan Vihar | 11/02/2019 | BPPD/PUB | 0.00 | 658.812 NAT | B-192248 | 11/02/2019 | 0.00 | 11/02/2019 | English Books | Dewey Decimal Classification | Non-fiction |