Quality from customer needs to customer satisfaction (Record no. 1200)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00934 a2200253 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080822t xxu||||| |||| 00| 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | ENG-85081 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8188689475 |
| Terms of availability | 995.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | EN-68614 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | D.B.Act / Pub |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bergman, Bo |
| 245 ## - TITLE STATEMENT | |
| Title | Quality from customer needs to customer satisfaction |
| Remainder of title | by Bo Bergman and Bengt Klefsjo |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Overseas Press India |
| Date of publication, distribution, etc | 2006 |
| 270 ## - ADDRESS | |
| Address | 7/28, Ansari Road, Darya Ganj |
| City | New Delhi |
| Postal code | 110 002 |
| Electronic mail address | overseas@de13.vsnl.nic.in |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 606p. |
| Other physical details | 23cm.(Hb) |
| 500 ## - GENERAL NOTE | |
| General note | includes index |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bergman, Bo, ed |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Klefsjo, Bengt ,ed |
| 710 ## - ADDED ENTRY--CORPORATE NAME | |
| Subordinate unit | . |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | dpl |
| Koha item type | English Books |
| Call number prefix | 658.812 / BER |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Classification part | 658.812 |
| Call number suffix | BER |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Uniform Resource Identifier | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| D.B.Act.Division | D.B.Act.Division | 22/08/2008 | 995.00 | 658.812 BER | EN-68614 | 15/09/2008 | 1 | 1265 | 995.00 | 15/09/2008 | English Books |