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The customer service activity book :

658.812DOA
Doane, Darryl S.
   The customer service activity book : 50 activitties for inspiring exceptional service / by Darryl S. Doane [and] Rose D. Sloat.- Bhopal:Indra Publishing House,2010.
  xvii, 303p.;23 cm (pbk)
  Note: Includes index
  ISBN:9788189107512     Rs. 395.00

  DBAD/PUB /ENG-97678/ EN-81211 / 395.00 /sign

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