Toyota culture :
658.401LIK
Liker, Jeffrey K.
Toyota culture : the heart and soul of the Toyota way / by Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations..- New Delhi:Tata McGraw-Hill Publishing,2008..
xxx, 562 p. :ill. ;;24 cm.(pbk)
content:The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity.
Note: Includes bibliographical references and index.
ISBN:0070264503 Rs. 450.00
DBAD / PUB /ENG-90612/ EN-74145 / 450.00 /sign