Customer service : building successful skills for the twenty-first century / by Robert W. Lucas

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TextPublication details: New Delhi Tata McGraw-Hill 2012Edition: 3rd edDescription: xvi, 416 p. : ill. 26cm(pbk)ISBN:

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
English Books	D.B.Act.Division	Non-fiction	658.812 LUC (Browse shelf(Opens below))	1	Not For Loan	EN-90581

Includes bibliographical references (p. 406-408) and index.

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