000			02252nam a22002537a 4500
005			20141112122553.0
010			_aENG-111168
020			_a9789339214333 _c475.00
020			_a9339214331 _c475.00
035			_aEN-94700
037			_bDBAD/PUB
082			_a658.4013
100			_aDeFeo, Joseph A.
245			_aJuran's quality essentials : _cby Joseph A. Defeo [and] Joseph M. Juran _bfor leaders /
260			_aNew Delhi _bMcGraw Hill Education _c2014
270			_aP-24, Green Park Extension _bNew Delhi _e110016
300			_axx, 280p. : _c24cm(pbk) _bill.
500			_a Includes bibliographical references and index.
520			_a "Dr. Juran’s life work on quality--boiled down to a concise guide to creating a strong, successful, globally competitive enterprise Dr. Joseph Juran was a true visionary in the field of quality, and his words continue to inspire. One of his main mantras was "Take care of the quality, and the rest will take care of itself." This work is devoted to just that--taking care of the quality. In it, the Juran Institute team presents the leadership values, beliefs, and actions of top companies, and identifies the strategies that have resulted in measurable success. Juran’s Quality Essentials offers succinct, field-tested methods applicable to any industry, from service to manufacturing, and includes realistic timetables of implementation. This unique resource describes three universal quality management methods: 1. designing innovative products and services; 2. creating breakthroughs in current performance; and 3. assuring repeatable and compliant processes. Reveals how to align quality goals and methods to a company’s strategic plan Provides a transformation model and roadmap Demonstrates how executive leadership is the key to a company’s quality revolution--and how to make quality happen. Filled with insider tips for staying adaptable and using a benchmark to sustain performance Shows how to apply planning, control, and improvement to quality leadership for competitive advantage "-- |c Provided by publisher.
650			_a Quality control _xManagement.
650			_a Total quality management
700			_aJuran, Joseph M.
942			_2ddc _cEN _mDEF _h658.4013
999			_c89908 _d89908