| 000 | 00868nam a22002297a 4500 | ||
|---|---|---|---|
| 005 | 20140911125025.0 | ||
| 010 | _aENG-110824 | ||
| 020 |
_a9788189630768 _c1295.00 |
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| 035 | _aEN94356 | ||
| 037 | _bDBAD/PUB | ||
| 082 | _a658.812 | ||
| 100 |
_aSrinivasa Rao, M.V.S. _q(Muramalla Venkata Sai) |
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| 245 |
_aCustomer relationship management / _cby M.V.S. Srinivasa Rao |
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| 260 |
_aNew Delhi _bGlobal Research Publications _c2013 |
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| 270 |
_a4800/24, 1st floor, Ansari Road, Daryaganj _bNew Delhi _e110002 |
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| 300 |
_axi,315p. _c22cm(Hb) |
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| 500 | _aOriginally presented as the author's thesis (Ph. D.)--Andhra University, 2010. | ||
| 500 | _aIncludes bibliographical references (p. [297]-315). | ||
| 650 |
_a Customer relations _xManagement. |
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| 650 |
_aCustomer relations _zIndia _xManagement. |
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| 942 |
_2ddc _cEN _mSRI _h658.812 |
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| 999 |
_c88533 _d88533 |
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