000 00545nam a22001937a 4500
005 20140812145729.0
010 _aENG-110366
020 _a9789350621790
_c275.00
035 _aEN-93898
037 _bDBAD/PUB
082 _a658.812
100 _aGirdhar,Seema
245 _aUnderstanding CRM /
_cby Seema Girdhar
260 _aNew Delhi
_bExcel Books
_c2013
270 _aA-45, Naraina, Phase I
_bNew Delhi
_e110028
300 _aix,350p. :
_c24cm(pbk)
_bill.
500 _aIncludes index
942 _2ddc
_cEN
_mGIR
_h658.812
999 _c86384
_d86384