000 00676nam a22002177a 4500
005 20140708144210.0
010 _aENG-109679
020 _a9789332902718
_c399.00
020 _a9332902712
_c399.00
035 _aEN-93212
037 _bDBAD/PUB
082 _a658.812
100 _aRai, Alok Kumar
245 0 0 _aCustomer loyalty :
_cby Alok Kumar Rai [and] Medha Srivastava
_bconcept, context and character /
260 _aNew Delhi
_bMcGraw Hill Education
_c2014
270 _aP-24, Green Park Extn.
_bNew Delhi
_e110016
300 _axvi,304p.
_c24cm(pbk)
500 _aIncludes index
700 _aSrivastava, Medha
942 _2ddc
_cEN
_mRAI
_h658.812
999 _c83348
_d83348