000 00815nam a22002537a 4500
010 _aENG-109547
020 _c525.00
_a9789351340027
020 _c525.00
_a9351340023
035 _aEN-93080
037 _bDBAD/PUB
082 _a658.812
100 _aPaharia, Rajat
245 0 0 _aLoyalty 3.0 :
_cby Rajat Paharia
_bhow big data and gamification are revolutionizing customer and employee engagement /
260 _aNew Delhi
_bMcGraw Hill Education
_c2013
270 _aP-24, Green Park Extn.
_bNew Delhi
_e110016
300 _axv,283p.
_c24cm(pbk)
500 _aIncludes index
650 _aBrand loyalty.
650 _a Customer relations.
650 _a Marketing
_xManagement.
650 _a Corporate culture.
650 _a Corporate culture.
942 _2ddc
_cEN
_mPAH
_h658.812
999 _c82993
_d82993