000 00551nam a22001817a 4500
005 20140116104058.0
010 _aENG-109093
020 _a9789350620779
_c175.00
035 _aEN-92626
037 _bDBAD/PUB
082 _a658.812
100 _aGriffith, Sandra
245 _aCoordinate implementation of customer service strategies /
_cby Sandra Griffith
260 _aNew Delhi
_bExcel Books
_c2012
270 _aA- 45, Naraina, Phase 1
_bNew Delhi
_e110028
300 _axvi,139p.
_c24cm(pbk)
942 _2ddc
_cEN
_mGRI
_h658.812
999 _c81875
_d81875