| 000 | 00615nam a22001937a 4500 | ||
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| 005 | 20130826150433.0 | ||
| 010 | _aENG-108390 | ||
| 020 |
_c299.00 _a9788184003000 |
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| 035 | _aEN-91923 | ||
| 037 | _bDBAD/PUB | ||
| 082 | _aS | ||
| 100 | _aSarkar, Debashis | ||
| 245 | 0 | 0 |
_aHow can i help you? : _cby Debashis Sarkar _b5 mistakes to avoid in customer service / |
| 260 |
_aNoida _bRandom House Publishers _c2013 |
||
| 270 |
_aWindsor IT Park,7th Floor, Tower-B, A-1, Sector-125 _bNoida _e201301 |
||
| 300 |
_axviii,235p. : _c18cm(pbk) _bill. |
||
| 500 | _aincludes bibliographical references | ||
| 942 |
_2ddc _cEN _mSAR |
||
| 999 |
_c78818 _d78818 |
||