000			01388nam a22002177a 4500
005			20130813123043.0
010			_aENg-107871
020			_a9788132108900 _c795.00
035			_aEN-91404
037			_bDBAD/PUB
082			_a332
100			_aSrinivasan, Girija
245	0	0	_aMicrofinance India : _bthe social performance report 2012 / _cby Girija Srinivasan
260			_aNew Delhi _bSage Publications _c2013
270			_aB1/I-1 Mohan Cooperative Industrial Area, Mathura Road _bNew Delhi _e110044
300			_axviii,124p. : _bill. _c28cm(pbk)
500			_aIncludes index.
505			_aList of tables, figures, boxes, annexes and abbreviations -- Foreword -- Preface -- Overview : finally customers at the core -- Governance and social performance -- Do products promote responsible finance? -- Beyond the business of finance -- Fair treatment of clients, code of conduct and institutional response : intense scrutiny? -- Lenders, investors and donors : are they responsible? -- Outreach : are the needy served? -- Community-owned institutions and member-centric services -- Outcomes and impact of microfinance -- Do MFIs track their business outcomes and impact on customers? -- The voices of mature clients -- Future is about balance everywhere -- Technical partners -- About the author.
650			_a Microfinance _zIndia.
942			_2ddc _cEN _mSRI _h332
999			_c77210 _d77210