000 00815nam a22002297a 4500
005 20130319173103.0
010 _aENG-104341
020 _a9788120344846
_c495.00
035 _aEN -87874
035 _aB-491275-277
037 _bDBAD/PUB
037 _bMallika Books/Ven
082 _a658.4038
100 _aKelkar, S.A.
245 _a IT Service management :
_cby S.A.Kelkar
_ba concise study /
260 _aNew Delhi
_bPHI Learning
_c2012
270 _aM-97, Connaught Circus
_bNew Delhi
_e110001
300 _ax,578p.
_c24cm (pbk)
500 _aIncludes bibliographical references
942 _2ddc
_cEN
_mKEL
_h658.4038
999 _c59454
_d59454