000 00576 a2200181 4500
999 _c5894
_d5894
010 _aENG-87063
020 _a0070659575
_c199.00
035 _aEN-70596
037 _bDBAD / PUB
082 1 4 _a658.85
100 _aSchaller, Marcus
245 1 _aThe lead ladder :
_cby Marcus Schaller
_bturn strangers into clients, one step at a time /
260 _aNew Delhi
_bTata McGraw-Hill Publishing
_c2007
270 _a7, West Patel Nagar
_bNew Delhi
_e110 008
300 _ax, 117p.
_c21cm (pbk)
500 _aIncludes index
942 _adpl
_cEN
_2ddc
_h658.85
_mSCH