000 00907nam a22002417a 4500
005 20100814121518.0
010 _aENG-100229
020 _a9789380317047
_c60.00
035 _aEN-83761
037 _bDBAD/PUB
082 _a658.8342
100 _aRamesh Kannan, G.
_914207
245 _aCustomer satisfaction in banking services /
_cby G. Ramesh Kannan
260 _aChennai
_bValar Pirai Publication
_c2008
270 _aNo: 17, Salai Vinayagar Kovil Street
_bChennai
_e600001
300 _a95p.
_c21cm (pbk)
500 _aIncludes bibliographical references
650 _aConsumer Behavior
_914208
650 _aConsumer Satistaction
_914209
650 _aBanks and banking- Customer Services
_914210
942 _2ddc
_cEN
_h658.8342
_mRAM
999 _c41861
_d41861