| 000 | 03103nam a22004097a 4500 | ||
|---|---|---|---|
| 005 | 20100803155040.0 | ||
| 010 | _aENG-97887 B-431079-089 | ||
| 020 |
_a9788120339996 _c425.00 |
||
| 035 | _aEN-81420 B-431079-089 | ||
| 037 | _bDBAD/PUB | ||
| 037 | _bAllied Pub/Ven | ||
| 082 | _a658.4013 | ||
| 100 |
_aSummers,Donna C S _928488 |
||
| 245 |
_aQuality management : _bCreating and sustaining organizational effectiveness / _cby Donna C S Summers |
||
| 250 | _a2nd edition | ||
| 260 |
_aNew Delhi _bPHI Learning _c2009 |
||
| 270 |
_aM-97, Connaught Circus _bNew Delhi _e110001 |
||
| 300 |
_axiv,574p _c23cm(pbk) |
||
| 500 | _aincludes bibliographical references and index | ||
| 650 |
_aorganizational effectiveness _928489 |
||
| 650 |
_aTotal quality management _928490 |
||
| 650 |
_aquality control _928491 |
||
| 942 |
_2ddc _cEN _h658.4013 _mSUM |
||
| 999 |
_c39040 _d39040 |
||