| 000 | 00967nam a22002417a 4500 | ||
|---|---|---|---|
| 005 | 20100802165354.0 | ||
| 010 | _aENG-97678 | ||
| 020 |
_a9788189107512 _c395.00 |
||
| 035 | _aEN-81211 | ||
| 037 | _bDBAD/PUB | ||
| 082 | _a658.812 | ||
| 100 |
_aDoane, Darryl S. _95347 |
||
| 245 |
_aThe customer service activity book : _b50 activitties for inspiring exceptional service / _cby Darryl S. Doane [and] Rose D. Sloat |
||
| 260 |
_aBhopal _bIndra Publishing House _c2010 |
||
| 270 |
_aE-5/21, Arera Colony, Habibgang Police Station Road _bBhopal _e462016 |
||
| 300 |
_axvii, 303p. _c23 cm (pbk) |
||
| 500 | _aIncludes index | ||
| 650 |
_aCustomer services _95348 |
||
| 650 |
_aService industries workers training _95349 |
||
| 700 |
_aSloat, Rose D. _94643 |
||
| 942 |
_2ddc _cEN _h658.812 _mDOA |
||
| 999 |
_c38822 _d38822 |
||