| 000 | 00779nam a22002057a 4500 | ||
|---|---|---|---|
| 005 | 20100802125059.0 | ||
| 010 | _aENG-97665 | ||
| 020 |
_a9788131719800 _c499.00 |
||
| 035 | _aEN-81198 | ||
| 037 | _bDBAD/PUB | ||
| 082 | _a658.812 | ||
| 100 |
_aV. Kumar _95281 |
||
| 245 |
_aManaging customers for profit : _bstrategies to increase profits and build loyalty / _cby V.Kumar |
||
| 260 |
_aNew Delhi _bDorling Kindersley _c2008 |
||
| 270 |
_a14 Local Shopping Centre, Panchsheel Park _bNew Delhi _e110017 |
||
| 300 |
_axx, 296p. _c23cm (Hb) |
||
| 500 | _aIncludes index | ||
| 942 |
_2ddc _cEN _h658.812 _mVKU |
||
| 999 |
_c38627 _d38627 |
||