| 000 | 00862nam a22002297a 4500 | ||
|---|---|---|---|
| 005 | 20100730145419.0 | ||
| 010 | _aENG-97472 | ||
| 020 |
_a9788190849913 _c695.00 |
||
| 035 | _aEN-81005 | ||
| 037 | _bDBAD/PUB | ||
| 082 | _a658.812 | ||
| 100 |
_aKhan, Mohd. Altaf _93848 |
||
| 245 |
_aCustomer relationship management (CRM) / _cby Mohd. Altaf Khan |
||
| 260 |
_aNew Delhi _bEnkay Pub. House _c2011 |
||
| 270 |
_a209, Hari Sadan, (Opp. Fire Station) 20, Ansari Road, Daryaganj _bNew Delhi _e100002 |
||
| 300 |
_aviii, 280 p. _c24 cm (Hb) |
||
| 500 | _aIncludes bibliographical references and index | ||
| 650 |
_aCustomer relations _93849 |
||
| 700 | _92660 | ||
| 942 |
_2ddc _cEN _mKHA _h658.812 |
||
| 999 |
_c38321 _d38321 |
||