| 000 | 00875 a2200241 4500 | ||
|---|---|---|---|
| 010 | _aENG-85856 | ||
| 020 |
_a8120331109 _c350.00 |
||
| 035 | _aEN-69389 | ||
| 037 | _bD.B.Act / Pub | ||
| 082 | 1 | 4 | _a658.812 |
| 090 |
_c3663 _d3663 |
||
| 100 | 1 | _aBrown, Mark Graham. | |
| 245 | 1 |
_aKeeping score _busing the right metrics to drive world-class performance _cMark Graham Brown. |
|
| 260 |
_aNew Delhi _bPrentice-Hall of India _c2007 |
||
| 300 |
_aix, 198 p. : _bill. ; _c22 cm. (Hb) |
||
| 500 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aOrganizational effectiveness _xEvaluation. |
|
| 650 | 0 |
_aIndustrial efficiency _xEvaluation. |
|
| 650 | 0 |
_aCustomer services _xEvaluation. |
|
| 650 | 0 |
_aJob satisfaction _xEvaluation. |
|
| 942 |
_adpl _cEN _k658.812 / BRO |
||
| 999 |
_c3591 _d3591 |
||