| 000 | 01095nam a22002897a 4500 | ||
|---|---|---|---|
| 005 | 20090513104653.0 | ||
| 008 | 090508t xxu||||| |||| 00| 0 eng d | ||
| 010 | _aENG-93493 | ||
| 020 |
_a0070140758 _c295.00 |
||
| 020 |
_a9780070140752 _c295.00 |
||
| 035 | _aEN-77026 | ||
| 037 | _bDBAD / PUB | ||
| 040 |
_adpl _bEnglish |
||
| 082 | _a658.812 | ||
| 100 | _aAzevedo, Abaete De | ||
| 245 |
_aCustomer obsession: _cby Abaete De Azevedo (and) Ricardo Pomeranz _bhow to acquire, retain, and grow customers in the new age of relationship marketing / |
||
| 260 |
_aNew Delhi _bTata McGraw-Hill Publishing _c2009 |
||
| 270 |
_a7 West Patel Nagar, _bNew Delhi _e110008 |
||
| 300 |
_axi, 226p. _c22cm (pbk) |
||
| 500 | _aIncludes index | ||
| 650 | _aConsumers | ||
| 650 | _aMarketing | ||
| 650 | _aCustomer relations | ||
| 700 | _aPomeranz, Ricardo | ||
| 942 |
_2ddc _cEN _mAZE _h658.812 |
||
| 999 |
_c26193 _d26193 |
||