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| 035 | _aEN-75471 | ||
| 037 | _bDBAD / PUB | ||
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_adpl _bEnglish |
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| 082 | _a658.812 | ||
| 100 | _aLawrence, Antony | ||
| 245 |
_aCustomer relationship management: _cby Antony Lawrence _b(for B.Sc. I.T. VIth semester, banking & insurance IIIrd semester, M.Com., e-commerce, MCA & M.Sc. I.T.) / |
||
| 260 |
_aNew Delhi _bHimalaya Publishing House _c2008 |
||
| 270 |
_aPooja Apartments, 4-B, Murari Lal Street, Ansari Road, Daryaganj, _bNew Delhi _e110002 |
||
| 300 |
_a138p. _c21cm (pbk) |
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| 650 |
_aCustomer relations _xManagement. |
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_c19346 _d19346 |
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