000 00902nam a22002537a 4500
999 _c192043
_d192043
005 20220909121828.0
010 _aB-745494
020 _a9780070615663
_c799.00
035 _aB-745494
037 _bTata McGraw-Hill
082 _a658
100 _aFitzsimmons, James A.
245 _aService management :
_boperations, strategy, information technology /
_cby James A. Fitzsimmons and Mona J. Fitzsimmons
250 _a5th
260 _aNew Delhi
_bMcGraw Hill Education
_c2006
270 _aP-24, Green Park Extn.
_bNew Delhi
_e110016
300 _axiv,605p.
_c28cm(pbk)
490 _aThe McGraw -Hill/Irwin series operations and decision sciences
500 _aIncludes index
650 _aService industries
_xManagement
700 _aFitzsimmons, Mona J.
942 _2ddc
_cEN
_mFIT
_h658