| 000 | 00565nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c189300 _d189300 |
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| 005 | 20220623110635.0 | ||
| 010 | _avivek | ||
| 020 |
_a9781856175227 _c309.00 |
||
| 037 | _bElsevier | ||
| 100 | _aFrancis Buttle | ||
| 245 |
_aCustomer Relationship Management:Concepts & Technologies/ _cFrancis Buttle |
||
| 260 |
_aNew Delhi _bReed Elsevier India Private Limited. _c2011 |
||
| 270 |
_a622, Indraprakash Building, 21 Barakhamba Road, _bNew Delhi _e110001 |
||
| 300 |
_axix,500p. _bill. _c24cm(Pb) |
||
| 500 | _aReferences,Index | ||
| 942 |
_2ddc _cEN _eSecond Edition _kFRA |
||