| 000 | 00879nam a22002297a 4500 | ||
|---|---|---|---|
| 008 | 081022t xxu||||| |||| 00| 0 eng d | ||
| 010 | _aENG-91420 | ||
| 020 |
_a9788120335387 _c195.00 |
||
| 035 | _aEN-74953 | ||
| 037 | _bDBAD / PUB | ||
| 040 |
_adpl _bEnglish |
||
| 082 | _a658.812 | ||
| 100 | _aRai, Alok Kumar | ||
| 245 |
_aCustomer relationship management: _cby Alok Kumar Rai _bconcepts and cases / |
||
| 260 |
_aNew Delhi _bPHI Learning _c2008 |
||
| 270 |
_aM-97 Connaught Circus, _bNew Delhi _e110012 |
||
| 300 |
_axvi, 246p.: _c25cm (pbk) _bb&w photos |
||
| 500 | _aIncludes index | ||
| 650 | _2Customer relations --Management. | ||
| 942 |
_2ddc _cEN _mRAI _h658.812 |
||
| 999 |
_c17197 _d17197 |
||