000 00491nam a22001697a 4500
999 _c163424
_d163424
005 20190413153610.0
010 _aB-228343
020 _a8179924319
_c175.00
035 _aB-228343
037 _bJaico Publishing House
082 _a658.812
100 _aGriffiths, Andrew
245 _a101 ways to really satisfy your customers /
_cAndrew Griffiths
260 _aMumbai
_bJaico Publishing House
_c2007
300 _a216p.
_c22cm(pbk)
942 _2ddc
_cEN
_h658.812
_mGRI