000 00796nam a22002297a 4500
999 _c157683
_d157683
005 20180925104048.0
010 _aENG-124045
020 _a9789353161149
_c845.00
035 _aEN-107577
037 _bDBAD/PUB.
082 _a658
100 _aFitzsimmons, James A.
245 _aService managenment:
_cby James A. Fitzsimmons; Mona J. Fitzaimmona [and] Sanjeev Bordoloi
_boperations, strategy, information technology /
250 _a8th ed.
260 _bTata McGraw Hill
_c2018
_aNew Delhi
270 _aP-24, Green Park Extnsion
_bNew Delhi
_e110016
300 _axviii,524
_c26cm(pbk)
_bill.
500 _aIt includes Appendix A to D, name index and subject index
700 _a Fitzaimmona, Mona J.
700 _a Bordoloi, Sanjeev
942 _2ddc
_cEN
_mFIT
_h658