000 00849nam a22002297a 4500
005 20180701124745.0
010 _aB-132705
020 _a0070596190
035 _aB-132705
037 _bTata McGraw-Hill Publishing Company Limited
082 _a658.8
100 _aRobinette, Scott
245 _aEmotion marketing:
_bThe hallmark way of winning customers for life
_c Scott Robinette,Claire Brand, [and] Vicki Lenz,
260 _aNew Delhi
_bTata McGraw-Hill Publishing Company Limited
_c2004
270 _a7 West Patel Nagar, New Delhi 110008
_bNew Delhi
_e110008
300 _a247p.
_c23cm(pb)
500 _aIndex
700 _aBrand, Claire
710 _aLenz,Vicki
942 _2ddc
_cEN
_h658.8
_mROB
999 _c153129
_d153129