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010 _aENG-90612
020 _a0070264503
_c450.00
035 _aEN-74145
037 _bDBAD / PUB
040 _aDPL
_bENGLISH
082 _a658.401
100 _aLiker, Jeffrey K.
245 _aToyota culture :
_bthe heart and soul of the Toyota way /
_cby Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations.
260 _aNew Delhi
_bTata McGraw-Hill Publishing
_c2008.
300 _axxx, 562 p. :
_bill. ;
_c24 cm.(pbk)
500 _aIncludes bibliographical references and index.
505 _aThe DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity.
610 _aToyota Jidōsha Kabushiki Kaisha.
650 _aCorporate culture
650 _aOrganizational effectiveness
650 _aManagement
650 _aAutomobile industry and trade
650 _aAutomobiles, Foreign
700 _aHoseus, Michael.
710 _aCenter for Quality People and Organizations.
942 _2ddc
_cEN
_h658.401
_mLIK
999 _c14618
_d14618