| 000 | 00740nam a22002297a 4500 | ||
|---|---|---|---|
| 005 | 20170523122435.0 | ||
| 010 | _aENG-118348 | ||
| 020 |
_a9789352604364 _c699.00 |
||
| 020 |
_a9352604369 _c699.00 |
||
| 035 | _aEN-101880 | ||
| 037 | _bDBAD/PUB | ||
| 082 | _a658.401 | ||
| 100 | _aLiker,Jeffrey K. | ||
| 245 |
_aThe Toyota way to service excellence : _cby Jeffrey K. Liker [and] Karyan Ross _blean transformation in service organization / |
||
| 246 | _a6th ed. | ||
| 260 |
_aNoida _bMcGraw Hill Education _c2017 |
||
| 270 |
_aB-4,Sector-63,Distt. Gautam Budh Nagar _bNoida (UP) _e201301 |
||
| 300 |
_axxviii,419p. : _c23cm(pbk) _bill. |
||
| 490 | _a | ||
| 700 | _a Ross,Karyan | ||
| 942 |
_2ddc _cEN _h658.401 _mLIK |
||
| 999 |
_c140305 _d140305 |
||