Delhi Public Library Search for '(su:{consumer})'

Consumer behavior

By Schiffman, Leon G..
New Delhi Prentice-Hall of India 2007 .
xix, 561, C-38, G-11, I-22 p. : , Includes index. 25 cm. (Pbk).
8120330862

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Instant repeat business

By Sugars, Bradley J..
New Delhi Tata McGraw-Hill Publishing 2007 .
xviii, 129 p. 23 cm.(Pbk).
0070659869

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Patterns of middle class consumption in India and China /

New Delhi Sage Publications 2008 .
300p. , Includes bibliographical references and index 22cm (Hb).
9788178297873

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Consumr behaviour /

By Jothi, V.N. .
Kanchipuram Kakkan Publication 2007 .
146p. 23 cm (Pbk) .

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Purchase decision and consumer behaviour /

By Vinayagamoorthy, A. .
Delhi Serials Publications 2005 .
xiv, 222p. , Includes bibliographical references 23 cm (Hb) .
8186771360

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Consumer protection: law and practice /

By Jain, N.K. .
New Delhi Regal Publications 2008 .
x, 296p. , Includes index 24cm (Hb) .
9788189915971

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Durable purchases and consumer decision-making /

By Nabi, Kamalun .
Delhi : Academic Excellence, 2008 .
vii, 173p. , Includes bibliographical references and index. 22 cm (Hb) .
9788189901493

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Service quality: concepts and models /

By Kavitha, R. .
Erode Pallavi Pathippagam South India 2008 .
80p. 21cm (pbk) .
9788189840983

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Consumer behaviour /

By Gopu, P. .
Chennai Mayura Books 2008 .
183p. 20cm (pbk) .
9788189985882 | 8189985884

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Consumer is king!!: know your rights & remedies /

By Rao, Rajyalakshmi .
Delhi Universal Law Publishing 2008 .
xxiv, 355p.: , Includes index 23cm (pbk) .
9788175347281

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Pragati's consumer behaviour: (an Indian perspective) /

By Agarwal, P.K. .
Meerut Pragati Prakashan 2009 .
xvi, 532p.: , Includes glossary and index 24cm (pbk).
9788183987653

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Insight the consumer magazine

Ahmedabad Consumer Education and Research Society 2009 .
v. 28 cm.

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Consumer rights in service sector /

New Delhi Concept Publishing 2008 .
xxii, 234p. , Includes index 23cm(Hb) .
9788180695315 | 818069531X

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उपभोक्ता: संरक्षण और शिक्षा /

By निशांत सिंह .
दिल्ली सर्वोदय प्रकाशन 2008 .
192पृ. 22सेमी (सजिल्द) .
8190388231

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The social psychology of consumer behaviour /

By Bagozzi, Richard P..
New Delhi Tata McGraw Hill 2010 .
x,222p.: , includes bibliographical references and index 22 cm (pbk).
9780070700598 | 0070700591

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Consumer behaviour : applications in marketing /

By East, Robert.
New Delhi SAGE Publications 2009 .
viii, 334p. , includes bibliographical references 24 cm. (Pbk).
9788132103158

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Consumer behaviour /

By Shameem, S..
Trichy Agasthiar Noolagam 2009 .
99p. 21cm (pbk).
9789380530192

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Consumer behaviour : insights from Indian market /

By Majumdar, Ramanuj.
New Delhi PHI Learning 2010 .
350p. : , Includes index 24cm (pbk).
9788120339637

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Consumer behaviour /

By Balasubramaniam, D..
Karodachery Aruna Pathippagam 2008 .
100p. 21cm (pbk).

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Consumer Protection /

By Muralidharan, Y. G..
Bangalore Navakarnataka Publications 2009 .
104p. , Includes bibliographical references 18cm (pbk) .
9788184670967 | 8184670966

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Customer satisfaction in banking services /

By Ramesh Kannan, G..
Chennai Valar Pirai Publication 2008 .
95p. , Includes bibliographical references 21cm (pbk).
9789380317047

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Consumer behavior : buying, having, and being /

By Solomon, Michael R..
New Delhi PHI Learning 2011 .
xxv, 654 p. : , Includes bibliographical references and indexes 29cm (pbk).
9788120342811

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Organizational behavior : improving performance and commitment in the workplace /

By Colquitt, Jason A..
New Delhi Tata McGraw Hill 2011 .
xxi,617p. : , Includes bibliographical references and indexes 25cm (pbk) .
9780071332583 | 0071332588

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Consumer behaviour /

By Webb, Karen.
New Delhi Tata McGraw Hill 2011 .
xiv,241p. , Includes index 25cm (pbk).
9780071333658

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The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers /

By Soudagar, Reza.
New Delhi Tata McGraw-Hill 2012 .
xxvi, 292p. : , Customer experience : the new competitive battleground -- Customer experience in the new normal -- The four essentials of profitable customer experience -- Case study: "Grocer moves shopping to the palms of customers' hands" -- B2B customer experience: different animal, same spots -- Case study: "Focus on customer success yields substantial cost savings at synopsys" -- Making it happen -- Throwing out the old playbook -- Mini profile: "Cardinal health transforms customer experience with a cross-company service system" -- The new customer experience recipe -- Mini profile: "Through engagement and interaction, the lego group plays well with customers" -- A fresh look at the top and bottom lines -- Technology : the core ingredient -- The underlying foundation for the customer experience edge -- Case study : customers, not cars, now drive auto importer's strategy -- Adding disruptive technologies to advance the game -- Case study: "Cementing customer bonds" -- It as the catalyst of ce transformation -- Sustaining the "wow" -- Ten on-ramps to the customer experience freeway -- Measures of success -- Emerging economies : exporting profitable customer experience -- Mini profile: "Customer experience at akbank surpassed only by turkish bank's growth" -- The future of customer experience -- Action items for the customer experience edge -- Afterword: customer experience edge in action at SAP. 24cm(Hb).
9781259025792 | 1259025799

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Consumer behavior : buying, having and being /

By Solomon, Michael R..
Delhi PHI Learning 2013 .
xxiii, 614p. : , Includes indexes 29cm(pbk).
9788120346987

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The little book of big customer satisfaction measurement /

By Rao, Ajit.
New Delhi Sage Publications 2012 .
xvi,164p. : , Preface -- Acknowledgments -- Introduction -- The basic truths of customer satisfaction -- The measurement tools -- Converging brand and the customer -- The loyalty convergence -- NPS : is it the ultimate question? -- Benchmarking and normative databases -- Implementing the survey findings -- Appendices -- Bibliography -- About the authors. 18cm(pbk).
9788132109785

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Consumer behavior : building marketing strategy /

By Hawkins,Del I..
New Delhi McGraw Hill Education 2014 .
xxxv,776p. , Includes index 25cm(pbk).
9789351344797

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Consumer behavior : buying, having and being /

By Solomon, Michael R..
Delhi PHI Learning 2015 .
xxii,582p. , Includes index 28cm(pbk).
9788120350595

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The Huawei story /

By Tao, Tian.
New Delhi Sage Publications 2015 .
xxxvi,244p. , Foreword / by Simon Murry -- Foreword / by Admiral William (Bill) A. Owens -- Preface -- Acknowledgments -- Introduction: business management philosophy : the mysterious driver of Huawei’s success -- Common sense and truth : customer centricity -- Soul of business : dedication is the key to success -- Openness: a matter of life and death -- Compromise : the law of the jungle -- Grayness : gathering a hundred-thousand intellectuals -- Self-criticism : a sense of fear makes greatness -- Change : revolution or evolution? -- Strategy : fight with courage and wisdom -- Balance : power, flexibility, and rule -- Epilogue -- About the authors. 24cm(Hb).
9789351500681

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Medicinal plants /

By Sunita Singh.
Delhi Kalpaz Publications 2013 .
260p. , Includes bibliographical references and index 22cm(Hb).
9788178359861

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उपभोक्ता जागरण /

By शेंडे, हरिदास रामजी .
जयपुर अपोलो प्रकाशन 2005 .
139पृ.: 20सेमी(सजिल्द ) .
8190235036

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उपभोक्ता संरक्षण : कानून एवं व्यवहार /

By खंडेला, मान चंद .
जयपुर अविष्कार पब्लिशर्स 2002 .
viii,287पृ. , संदर्भ शामिल 20सेमी(सजिल्द).
8179100030

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विपणन प्रबन्ध /

By सुधा, जी.एस. .
जयपुर नेशनल पब्लिशिंग हाउस 1999 .
vi, 306पृ. 21सेमी (सजिल्द).
8186803491

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विक्रय संगठन एवं प्रबन्ध /

By सुधा, जी.एस. .
जयपुर मलिक एंड कंपनी 1999 .
viii, 376पृ. 20सेमी (सजिल्द).
8186803491

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उपभोक्ता संरक्षण कानून एवं व्यव्हार /

By खंडेला, मान चंद .
जयपुर आविष्कार पब्लिशेर्स 2002 .
viii,287पृ , सन्दर्भ सूची शामिल 22सेमी(सजिल्द ) .
8179100030

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Advanced micro economics / for BA (Hons), MA students and all such persons who have interest in micro econimics

By Barla, C.S..
Jaipur National Publishing House 1998 .
xiii, 525p. ; 23cm(Hb).
8186803289

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Consumer behaviour and consumption patterns /

By Prabhat K. Pankaj.
New Delhi Deep and Deep Publications 1998 .
xi,240p. , Includes bibliographical references and index 22cm(Hb).
8171009999

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Consumer protection and the law /

By Himachalam, D..
New Delhi APH Publishing Corporation 1998 .
xi, 213p. , Includes bibliographical references and index 21cm(Hb).
8170249694

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Law of consumer protection in india : justice within reach /

By Gurjeet Singh .
New Delhi Deep & Deep Publications 1996 .
xix, 542p. , Includes bibliographical references and index 21cm(Hb).
8171007902

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Medical services and consumer protction in india : cases reviewed upto april 2001 /

By Sobti, Renu.
New Delhi New Century Publications 2001 .
xiv, 320.p , Includes bibliographical references and index 21cm(Hb).
8177080115

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Consumer protection in India /

By Niraj Kumar.
Delhi Himalaya publishing house 1999 .
338p. , Includes appendix 21cm(Hb).

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The law of torts : including motor vehicles act and consumer protection law /

By Bangia, R. K.
Allahabad Allahabad Law Agency 1969 .
x1ii,654p. 21(Hb).

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Consumer protection and legal control /

Lucknow Eastern book company .
xiv,332p. , Includes bibliographical reference and index 20cm(Hb).

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Laws of tort and consumer justice /

By Saha, Tushar Kanti.
New Delhi Kanishka Publishers 2001 .
vi,187p. , Includes index 22cm(Hb).
8173914400

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Law of consumer protection in India /

By Saraf, D.N..
Bombay N.M. Tripathy 1990 .
xviii,259p. , Includes index 22cm(Hb).
8171180302

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Consumer grievance redressal under the consumer protection Act /

By Sharma, Deepa.
New Delhi New century Publications 2002 .
xv, 272p. , Includes appendix, bibliographical references and index 21cm(Hb).
9798177080229

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Consumer grievance redressal /

By Arora, Renu .
New Delhi Manak Publications 2005 .
xvii, 240p. , Includes appendix, bibliographical references and index 21cm(Hb).
9788178271163

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Impact of consumer involvement on consumer behaviour : a case study of India /

By Sharma, Kavita.
Delhi New Century Publications 2000 .
viii,189p. : , Includes bibliography 21cm(Hb).
8177080016

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Business, consumer and the government : with its applications to commercial policy /

By Panta, Murali Prasad.
New Delhi Mittal Publications 2001 .
xxiv, 348p. , Includes index 20cm(Hb).
8170997763

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