how to transform your business for the extreme challenges of the 21st century Sharma, Anand creator Hourselt, Gary Madras (Chennai) Productivity & Quality Publishing 2008 xvi, 194 p. 23 cm. (Pbk.) by Anand Sharma and Gary Hourselt Includes Index 658.5 8185984255 ENG-88812 DBAD / PUB