01236nam a22002297a 450000500170000001000150001702000260003202000230005803500130008103700130009408200080010710000200011524501350013526000430027027000500031330000330036350000680039650504370046465000340090165000270093565000440096220141112160734.0  aENG-111163  a9789339217990c545.00  a9339217993c545.00  aEN-94695  bDBAD/PUB  a302  aStoker, John R.  aOvercoming fake talk :cby John R. Stokerbhow to hold real conversations that create respect,build relationships and get reults /  aNew DelhibMcGraw Hill Educationc2014  aP-24, Green Park ExtensionbNew Delhie110016  axx, 276p. :c23cm(pbk)bill.  a Includes bibliographical references (pages 263-265) and index.  aIntroduction: how do you begin? -- What keeps you up at night? -- Why can’t you see what’s happening? -- What are real conversations? -- Do you ruin everything by being you? -- How do you get out of your stinking thinking? -- How do you talk about what really matters? -- How do you open your mouth and remove all doubt? -- How is the answer in the question? -- Why ego off? -- Progression: how do you move forward? -- Endnotes.  a Interpersonal communication.  aConversation analysis.  a Communication xPsychological aspects.