TY  - BOOK
AU  - Merrington, Chris
TI  - Why do smart people make such stupid mistakes?: a practical negotiation guide to more profitable client relationships 
SN  - 9788184954746
U1  - 658.4052 
PY  - 2013///
CY  - Mumbai
PB  - Jaico Publishing House
KW  - Negotiation in business
KW  -  Customer relations
ER  -