00642nam a22001937a 450000500170000001000150001702000260003203500130005803700130007108200120008424501380009626000330023427000460026730000250031350000400033870000210037870000230039970000260042220140811104840.0  aENG-110369  a9789350621820c795.00  aEN-93901  bDBAD/PUB  a658.401  aOperational excellence :cedited by Ravi Kumar Jain, Bhimaraya A. Metri [and] Jatinder N. D. Guptaba key for perfomance excellence /  aNew DelhibExcel Booksc2013  aA-45, Naraina, Phase IbNew Delhie110028  axix,524p.c24cm(pbk)  aIncludes bibliographical references  aJain, Ravi Kumar  aMetri, Bhimaraya A  aGupta, Jatinder N. D.