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  <titleInfo>
    <title>ABC’s of relationship selling through service</title>
  </titleInfo>
  <name type="personal">
    <namePart>Futrell, Charles M.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">New Delhi</placeTerm>
    </place>
    <publisher>McGraw Hill Education</publisher>
    <dateIssued>2013</dateIssued>
    <edition>12th ed</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>xxxiv,494p. : 28cm(pbk) ill.</extent>
  </physicalDescription>
  <note type="statement of responsibility">by Charles M. Futrell</note>
  <note>Includes index</note>
  <subject>
    <topic> Selling</topic>
  </subject>
  <classification authority="ddc">658.85</classification>
  <identifier type="isbn">9781259097379</identifier>
  <identifier type="isbn">1259097374</identifier>
  <identifier type="lccn">ENG-109644</identifier>
  <identifier type="stock number">DBAD/PUB</identifier>
  <recordInfo>
    <recordChangeDate encoding="iso8601">20140701143101.0</recordChangeDate>
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