TY  - BOOK
AU  - Chopra, Shailesh
AU  - Banerjee, Jay
TI  - Delusion in organisational excellence: why leading organisations struggle to excel? 
SN  - 9789383286669
U1  - 658 
PY  - 2013///
CY  - New Delhi
PB  - McGraw Hill Education 
ER  -