decisions and cases Schroeder, Roger G. creator Goldstein, Susan Meyer Rungtusanatham, M. Johnny text New Delhi McGraw Hill Education (India) 2013 6th ed monographic xviii,558p.: 26cm(pbk) ill. Part 1: Introduction. The operations function ; Operations and supply chain strategy ; Product design -- Part 2: Process design. Process selection ; Service delivery system design ; Process-flow analysis ; Lean thinking and Lean systems -- Part 3: Quality. Managing quality ; Quality control and improvement -- Part 4: Capacity and scheduling. Supply chain management ; Forecasting ; Supplement: Advanced methods ; Capacity planning ; Scheduling operations ; Project planning and scheduling -- Part 5: Inventory. Independent demand inventory ; Supplement: Advanced methods ; Materials requirements planning and ERP -- Part 6: Case studies. by Roger G. Schroeder, Susan Meyer Goldstein [and] M. Johnny Rungtusanatham Includes bibliographical references and index. Production management Production management Case studies Decision making 658.5 9781259097362 1259097366 ENG-109537 DBAD/PUB 20140311165738.0